• Client must complete and sign EL generic letter for migration or
• Fill EL migration form when he walks into EL office
• A copy of the client's national photo ID (voters' ID, National ID, driver’s license, or International passport) must be attached to the request.
• Officer must confirm in writing that the original ID has been seen.

NB: Officer should inform Policyholder that they can only convert savings/investment plans to IPP or Family Care and not vice versa.