WHO WE ARE
Who is providing this notice?
Enterprise Group PLC and its subsidiaries Enterprise Life Assurance LTD, Enterprise Insurance LTD, Enterprise Trustees LTD, Enterprise Properties LTD, Enterprise Funeral Services Ghana LTD trading as “Transitions – The Funeral People” and Acacia Health Insurance LTD all of Advantage Place, Mayor Road, Ridge West, Accra (together the “Group”).
WHY
Why we are providing this notice?
We wish to explain how we use personal data we collect from you when you purchase our products or use our services. Please read this notice.
WHAT WE DO
What data do we collect?
We collect data mainly to help us understand how we can best serve you. The data will include personal identification information. (Name, email address, phone number, date of birth, residential address, etc.)
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
We may also receive your data indirectly from other sources (eg intermediaries, insurance partners or parties with insurable interests).
How will we use your data?
We collect data so we can:
How do we store your data?
We take reasonable measures to securely store your data and have put in place appropriate security measures to prevent loss, misuse or unauthorised access of your personal data. We will keep your data for two (2) years after it is no longer necessary for the purpose for which we collected it, unless otherwise required by law.
SHARING YOUR DATA
| Reasons we share your data | Does the Group share? | Can you opt-out? |
| For our daily activities– to process your requests or orders and provide you with products and services requested or to maintain your account | Yes | No |
| For marketing purposes– to offer our products and services | Yes | Yes |
| For a Group company to market to you | Yes | Yes |
What do we mean by marketing?
Why you cannot opt-out of sharing your data for our daily activities?
If you opt-out of sharing your data for our daily activities, we would not be able to process your requests or orders and provide you with products and services requested or maintain your account. To opt-out from sharing your data for marketing activities you may contact us using any of these options in the Contact Us section.
YOUR CONSENT
WHAT ARE YOUR RIGHTS?
| Access | You have the right to request a copy of the data we hold on you. |
| Rectification | You have the right to request that the Group correct your data that you believe is inaccurate or to complete data you believe is incomplete. |
| Object | You have the right to object to us processing your data under certain conditions. |
| Notification of security breaches | You have the right to be notified if there are reasonable grounds for us to believe that your data has been accessed by an unauthorised person. |
To exercise any of your rights please see the Opt Out section. We may ask for some information to confirm your identity and to ensure we do not disclose your personal data to unauthorised persons. We may also request for additional information to facilitate any request. We will normally respond to requests within 2 working days. However, it may take longer if the request is complex or if there are multiple requests.
COOKIES
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. We may collect information automatically through cookies.
How do we use cookies?
Our Group uses cookies to improve your experience on our websites, to keep you signed in and to understanding how you use our websites.
How to manage cookies?
You can set your browser not to accept cookies but some of our website’s features may not function as a result.
CHANGES TO OUR PRIVACY NOTICE
We will review this Privacy Notice periodically and provide you a copy the current version each year
HOW TO CONTACT US
If you have any questions about this Privacy Notice or any aspect of our data protection practices, please contact us.
