Jackie was first appointed as a Sales Manager for our Tema Branch in 2001 and rose to become the Branch Manager in 2003. In 2004, she was moved to join the operations team as the Head for Customer Service and later Head of New Business in 2005.

In 2009, Jackie was promoted to Senior Manager Level in charge of Operations and became the Assistant General Manager, Operations in 2010. She rose to become the Deputy General Manager in charge of Distribution in 2011 and now General Manager, Operations effective September 1, 2012.

She holds a degree in Economics and Sociology from the University of Ghana Legon, and an EMBA in Finance from the Business school of the same institution. She has also completed a Senior Management Development Program from the University of Stellenbosch in Cape Town, South Africa. She is a Chartered Insurer and an Associate of CII, UK. Furthermore, she holds an Advanced Diploma in Life and Disability Underwriting (DLDU) and an Advanced Diploma in Life and Disability Claims (DLDC) from the Assurance Medical Society of London. These qualifications make her the first Professional Life Underwriter and Claims Assessor in Ghana.