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Management Team

Meet Our Leadership Team

Emmanuel Yaw Osei, ACII

Assistant Head, Operations (Claims)

Emmanuel has over a decade of experience in the insurance industry and chairs the supervision of the claims department with strategic initiatives in managing the overall claims ratios. He is a member of the team that formulates and implements policies for the growth and profitability of the Acacia.

Emmanuel started his career as an officer with the membership and IT department. A year later, he transitioned to the claims department, with a complete responsibility for managing Acacia’s claims software. He was promoted to a claims supervisor with the responsibility of overseeing the HSP’s portfolio, after two years of hard work.

With the strategic restructuring of the department, Emmanuel was promoted to the position of deputy claims manager, with key responsibilities including overall claims management and monitoring of group & individual sums assured.

Emmanuel holds an MBA in accounting from the University of Ghana, Legon, and a Bachelor’s degree in Actuarial Science from the University for Development Studies. He holds a diploma in private medical insurance practice, UK, and is a chartered insurer and an associate member of the CII-UK and CII-Ghana. Emmanuel is also proficient in data analytics.

Emmanuel is a resourced person at Ghana insurance college, where he teaches advanced diploma courses (life, critical illness and disability underwriting, private medical insurance practice, short courses etc.)

Emmanuel is also a member of the committee set up by the Ghana insurance college to review and recommend new insurance syllabus that aligns with the Ghanaian insurance practice, for the development of the Ghanaian insurance industry.

Emmanuel Yaw Osei, ACII

Assistant Head, Operations (Claims)

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Near AnC Mall
East Legon,
Accra, Ghana

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