Archibald holds a 1st degree in Geography and Resource Management from the University of Ghana and is a Chartered Insurance Professional (ACII). Prior to assuming the role of leading the Customer Experience agenda at Enterprise Life, he held several positions within Enterprise Life, which greatly enriched his understanding of the Enterprise Life business process end to end.

A True Enterprise Life Thoroughbred, he epitomizes our high-performance culture, and has a knack for delivering on and exceeding expectations.

As Customer Experience Senior Manager, Archibald’s role focuses on optimising the after sales experience of The Enterprise Life client.  He is a specialist in consumer journey management, leading with people, and process technology to implement relatable consumer solutions, aimed at meeting consumers at their point of need.