Kindly complete and sign a request and mandate form (or a Controller mandate form if premium is deducted from Controller).

• Kindly complete an amendment form requesting for bridging
• Attach a valid ID

•  Kindly fill a request form or submit a letter to add cash bonus
•  Kindly indicate the amount of cash bonus he wishes to add to his policy

•  Kindly fill a request form or submit a letter to remove life
•  Kindly indicate the name of the life he wishes to remove from the policy.

•  Kindly fill a request form or submit a letter to add Life
•  Kindly indicate the name and date of birth of the new life, as well as the role he/she is to play on the policy. E.g. mother, father, guardian… etc.

•  Kindly fill a request form or submit a letter to change beneficiary.
•  Kindly indicate the name of the beneficiary he wishes to replace, as well as the name and date of birth of the new beneficiary, and the relationship of the new beneficiary to the client.

•  Kindly fill a request form or submit a letter to add beneficiary to the policy.
•  Kindly indicate the name and date of birth of the new beneficiary, as well as the relationship of the beneficiary to the client.

•  Kindly fill a request form or submit a letter to remove life from inception
•  To justify this, you must indicate the name and date of birth of the life he wishes to remove from the policy, and provide proof that the life was beyond Enterprise Life’s coverable limit at the inception of the policy (proof must be in the form of a National Identity Card, or a birth certificate

•  Kindly complete and sign an Enterprise Life generic letter for migration or
•  Kindly fill a migration form at any customer service touchpoint
•  A copy of your national photo ID (voters' ID, National ID, NHIS card, driver license, or passport) must be attached to the request

• Kindly complete all fields under 'Request Details' on the appropriate request forms, and sign the request.
• A copy of your national photo ID (voters' ID, NHIS card, driver license, passport) must be attached to the request.

• Kindly complete all fields under 'Request Details' on the appropriate ELAC request forms, and sign the request.
• A copy of your national photo ID (voters' ID, National ID, NHIS card, driver license, or passport) must be attached to the request
• A copy of the proof of overpayment or wrongful deduction may be attached to the request form.

• Kindly fill a request form or submit a letter to change trustee details
• Kindly indicate the name and date of birth of the new trustee, the relationship of the trustee to the client, as well as the contact details of the new trustee.

• Kindly fill a request form or submit a letter to change date of birth.
• Kindly indicate the name of life whose date of birth is to be changed, his/her role on the policy and the new date of birth of that life.
• Attach valid ID for main life

For Controller Clients

• Complete an amendment form.
• Attach Controller Mandate form
• Attach a valid ID

For other Paypoint clients

• Complete and amendment form.
• Complete SO mandate form
• Attach a valid ID

- Complete an amendment form

- Complete bank mandate form

- Attach a valid ID

Kindly provide proof that the new name and the name on the policy refer to the same person.

Proof may be in the form of:

-A gazette
-Marriage Certificate

- Kindly fill/complete of an enquire form up visit to any of our offices. OR

- Send your name and policy number and request to info.life@enterprisegroup.com.gh OR

- Dial the short-code *714*555# and follow the prompts

- Kindly complete and sign a Benefit Claim Form

- The following documents must be submitted:

- Death certificate
- Medical certificate of cause of death
- Police report, in the case of accidental death
- All available burial documentation
- All available mortuary documents