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ENTERPRISE FUNERAL SERVICES GHANA LTD, a limited liability company incorporated in Ghana of Advantage Place, Mayor Road, Ridge West, Accra, whose affiliates include Enterprise Life Assurance LTD, Enterprise Insurance LTD, Enterprise Trustees LTD, Enterprise Properties LTD, Seventh Avenue Properties LTD, Enterprise Funeral Services Ghana LTD trading as “Transitions – The Funeral People” and Acacia Health Insurance LTD (together the “Group”).
We wish to explain how we use personal data we collect from you when you purchase our products or use our services. Please read this Notice.
We collect or process personal data mainly to help us understand how we can best serve you. The data will include personal identification information. (Name, email address, phone number, date of birth, residential address, nationality, national identification card etc.)
You directly provide us with most of the data we collect. We collect data and process data when you:
We may also receive your data indirectly from other sources (eg data controllers on whose behalf we process personal data, intermediaries, partners or parties with insurable interests).
We process your personal data to provide you with the service for which we have been contracted and for other services you have consented to. In some circumstances and as required by law, we may process your personal data for legitimate reasons, under legal obligations or for public interest considerations.
We use your personal data to:
We store your personal data both manually and electronically. The personal data is also stored internally and externally, including with cloud services. We take reasonable measures to securely store your personal data and have put in place appropriate security measures to prevent loss, misuse or unauthorised access of your personal data. Depending on the purpose of collection, we will keep your personal data for a period of six (6) months to seven (7) years after it is no longer necessary for the purpose for which we collected it, unless otherwise required by law.
| Reasons we share your data | Does the Group share? | Can you object or withdraw consent? |
| For our daily activities– to process your requests or orders and provide you with products and services requested or to maintain your account | Yes | Yes |
| For marketing purposes– to offer our products and services | Yes | Yes |
| For a Group company to market to you | Yes | Yes |
If you object to sharing your data for our daily activities in respect of our contractual obligations to you, we would not be able to process your requests or orders and provide you with products and services requested or maintain your account with us.
| Access | You have the right to request a copy of the data we hold on you. |
| Rectification | You have the right to request that the Group correct your data that you believe is inaccurate or to complete data you believe is incomplete. |
| Object | You have the right to object to us processing your data. |
| Notification of security breaches | You have the right to be notified if there are reasonable grounds for us to believe that your data has been accessed by an unauthorised person. |
To exercise any of your rights please contact the Data Protection Supervisor using any of the contact details provided below. We may ask for some information to confirm your identity and to ensure we do not disclose your personal data to unauthorised persons. We may also request for additional information to facilitate any request. We will normally respond to requests within 14 working days. However, it may take longer if the request is complex or if there are multiple requests.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. We may collect information automatically through cookies.
Our Group uses cookies to improve your experience on our websites, to keep you signed in and to understanding how you use our websites.
You can set your browser not to accept cookies but some of our website’s features may not function as a result.
We reserve the right to review and modify this Privacy Notice periodically in accordance with applicable law. If we do so, we will post the updated version on our website and other relevant platforms.
If you have any questions about this Privacy Notice or any aspect of our data protection practices, please contact our Data Protection Supervisor through any of the following means:
