WHO WE ARE<\/b><\/p>\n
Who is providing this Notice?<\/b><\/p>\n
ACACIA HEALTH INSURANCE LTD,<\/b> a limited liability company incorporated in Ghana of Advantage Place, Mayor Road, Ridge West, Accra, whose affiliates include Enterprise Group PLC, Enterprise Insurance LTD, Enterprise Life Assurance LTD, Enterprise Trustees LTD, Enterprise Properties LTD, Seventh Avenue Properties LTD and Enterprise Funeral Services Ghana LTD trading as \u201cTransitions \u2013 The Funeral People\u201d (together the \u201cGroup\u201d).<\/p>\n
WHY<\/b><\/p>\n
Why are we providing this Notice?<\/b><\/p>\n
We wish to explain how we use personal data we collect from you when you purchase our products or use our services. Please read this Notice.<\/p>\n
What data do we collect or process?<\/b><\/p>\n We collect or process personal data mainly to help us understand how we can best serve you.\u00a0 The data will include personal identification information (Name, email address, phone number, date of birth, residential address, nationality, beneficiary details, financial details, tax identification number, health data, national identification card etc.)<\/p>\n \nHow do we collect your personal data?<\/b><\/p>\n You directly provide us with most of the data we collect.\u00a0 We collect data and process data when you:<\/p>\n \u00a0We may also receive your data indirectly from other sources (eg data controllers on whose behalf we process personal data, intermediaries, partners or parties with insurable interests).<\/p>\n Legal basis for processing personal data<\/b><\/p>\n We process your personal data to provide you with the service for which we have been contracted and for other services you have consented to. In some circumstances and as required by law, we may process your personal data for legitimate reasons, under legal obligations or for public interest considerations.<\/p>\n \nHow will we use your personal data?<\/b><\/p>\n We use your personal data to:<\/p>\n \nHow do we store your personal data?<\/b><\/p>\n We store your personal data both manually and electronically. The personal data is also stored internally and externally, including with cloud services. We take reasonable measures to securely store your personal data and have put in place appropriate security measures to prevent loss, misuse or unauthorised access of your personal data. Depending on the purpose of collection, we will keep your personal data for a period of six (6) months to seven (7) years after it is no longer necessary for the purpose for which we collected it, unless otherwise required by law.<\/p>\n Reasons we share your data<\/p>\n<\/td>\n Does the Group share?<\/p>\n<\/td>\n Can you object or withdraw consent?<\/p>\n<\/td>\n<\/tr>\n For our daily activities<\/b>\u2013 to process your requests or orders and provide you with products and services requested or to maintain your account<\/p>\n<\/td>\n Yes<\/p>\n<\/td>\n Yes<\/p>\n<\/td>\n<\/tr>\n For marketing purposes<\/b>\u2013 to offer our products and services<\/p>\n<\/td>\n Yes<\/p>\n<\/td>\n Yes<\/p>\n<\/td>\n<\/tr>\n For a Group company to market to you<\/b><\/p>\n<\/td>\n Yes<\/p>\n<\/td>\n Yes<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n \n What do we mean by marketing?<\/b><\/p>\n \nWhat happens if you object to sharing your data for our daily activities?<\/b><\/p>\n If you object to sharing your data for our daily activities in respect of our contractual obligations to you, we would not be able to process your requests or orders and provide you with products and services requested or maintain your account with us.<\/p>\n Access<\/p>\n<\/td>\n You have the right to request a copy of the data we hold on you.<\/p>\n<\/td>\n<\/tr>\n Rectification<\/p>\n<\/td>\n You have the right to request that the Group correct your data that you believe is inaccurate or to complete data you believe is incomplete.<\/p>\n<\/td>\n<\/tr>\n Object<\/p>\n<\/td>\n You have the right to object to us processing your data.<\/p>\n<\/td>\n<\/tr>\n Notificationofsecurity breaches<\/p>\n<\/td>\n You have the right to be notified if there are reasonable grounds for us to believe that your data has been accessed by an unauthorised person.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n \nTo exercise any of your rights please contact the Data Protection Supervisor using any of the contact details provided below. We may ask for some information to confirm your identity and to ensure we do not disclose your personal data to unauthorised persons. We may also request for additional information to facilitate any request. We will normally respond to requests within 14 working days. However, it may take longer if the request is complex or if there are multiple requests.<\/p>\n What are cookies?<\/b><\/p>\n Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. We may collect information automatically through cookies.<\/p>\n How do we use cookies?<\/b><\/p>\n Our Group uses cookies to improve your experience on our websites, to keep you signed in and to understanding how you use our websites.<\/p>\n \nHow to manage cookies?<\/b><\/p>\n You can set your browser not to accept cookies but some of our website\u2019s features may not function as a result.<\/p>\n \nCHANGES TO OUR PRIVACY NOTICE<\/b><\/p>\n We reserve the right to review and modify this Privacy Notice periodically in accordance with applicable law. If we do so, we will post the updated version on our website and other relevant platforms.<\/p>\n If you have any questions about this Privacy Notice or any aspect of our data protection practices, please contact our Data Protection Supervisor through any of the following means:<\/p>\n
\n<\/span>WHAT WE DO<\/b><\/p>\n\n
\n
\n<\/span>SHARING YOUR DATA<\/b><\/p>\n\n
\n\n
\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
\n<\/span>YOUR CONSENT<\/b><\/p>\n\n
\n<\/span>WHAT ARE YOUR RIGHTS?<\/b><\/p>\n\n\n
\n \n \n \n \n \n \n \n \n \n \n \n
\n<\/span>COOKIES<\/b><\/p>\n
\n<\/span>HOW TO CONTACT US<\/b><\/p>\n